From cb34da30f3f699c1fcad71b80426e8d87886a2a5 Mon Sep 17 00:00:00 2001
From: Ben Sima <ben@bsima.me>
Date: Wed, 23 Feb 2022 22:37:15 -0500
Subject: Test out nixpert chat service

This is rough, I should move it up in the directory hierarchy and clean up the
nix files, but that can all come later. Just gonna test it out for now. Will
announce it tomorrow afternoon.
---
 Biz/Nixpert.md | 78 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 1 file changed, 78 insertions(+)
 create mode 100644 Biz/Nixpert.md

(limited to 'Biz/Nixpert.md')

diff --git a/Biz/Nixpert.md b/Biz/Nixpert.md
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+++ b/Biz/Nixpert.md
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+---
+title: Nixpert.chat biz plan
+---
+
+# Problem
+
+Nix is hard to use, especially hard to get started with. But the benefits are
+compounding for companies that do adopt it.
+
+The major pain point is getting help: devs often can't go to IRC because it's
+hard to use or they are prevented from doing so by confidential company
+information.
+
+# Solution
+
+We create a paid chat service where devs can quickly get answers to
+questions. We'll have a hosted chat client that is easy to use, maybe just use
+slack or something.
+
+# Key Metrics
+
+- Number of customers
+- Questions answered per shift
+- Hours of availability (24/7)
+
+# Unique Value Proposition
+
+## High-Level Concept
+
+Direct-line support for your infrastructure and build code. Like monadfix.com for Nix stuff.
+
+# Unfair Advantage
+
+- first mover
+
+# Channels
+
+- write articles on:
+  - common solutions
+  - benefits of nix
+  - highlight nix tool
+  - highlight nix function or technique
+
+# Customer Segments
+
+- crypto companies
+- ml companies
+
+## Early Adopters
+
+- startups, nix companies I know?
+
+# Cost Structure
+
+- hourly wages for staff
+- infrastructure costs
+  - chat server via prosody
+  - errbot for common questions?
+  - jitsi video chat
+  - hosted chat room via conversejs.org or JSXC
+  - chat clients (Dino, iOS: Trillian)
+
+# Revenue Streams
+
+- $500 - $1500 monthly subscription for companies
+- pair-programming sessions for added $150/hr
+
+# Growth plan
+
+## Unicorn Requirements
+
+### Sales Penetration
+
+## Support requirements
+
+### Tech Infra
+
+### Customer Support
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