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----
-title: Nixpert.chat biz plan
----
-
-# Problem
-
-Nix is hard to use, especially hard to get started with. But the benefits are
-compounding for companies that do adopt it.
-
-The major pain point is getting help: devs often can't go to IRC because it's
-hard to use or they are prevented from doing so by confidential company
-information.
-
-# Solution
-
-We create a paid chat service where devs can quickly get answers to
-questions. We'll have a hosted chat client that is easy to use, maybe just use
-slack or something.
-
-# Key Metrics
-
-- Number of customers
-- Questions answered per shift
-- Hours of availability (24/7)
-
-# Unique Value Proposition
-
-## High-Level Concept
-
-Direct-line support for your infrastructure and build code. Like monadfix.com for Nix stuff.
-
-# Unfair Advantage
-
-- first mover
-
-# Channels
-
-- write articles on:
-  - common solutions
-  - benefits of nix
-  - highlight nix tool
-  - highlight nix function or technique
-
-# Customer Segments
-
-- crypto companies
-- ml companies
-
-## Early Adopters
-
-- startups, nix companies I know?
-
-# Cost Structure
-
-- hourly wages for staff
-- infrastructure costs
-  - chat server via prosody
-  - errbot for common questions?
-  - jitsi video chat
-  - hosted chat room via conversejs.org or JSXC
-  - chat clients (Dino, iOS: Trillian)
-
-# Revenue Streams
-
-- $500 - $1500 monthly subscription for companies
-- pair-programming sessions for added $150/hr
-
-# Growth plan
-
-## Unicorn Requirements
-
-### Sales Penetration
-
-## Support requirements
-
-### Tech Infra
-
-### Customer Support