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---
title: Nixpert.chat biz plan
---
# Problem
Nix is hard to use, especially hard to get started with. But the benefits are
compounding for companies that do adopt it.
The major pain point is getting help: devs often can't go to IRC because it's
hard to use or they are prevented from doing so by confidential company
information.
# Solution
We create a paid chat service where devs can quickly get answers to
questions. We'll have a hosted chat client that is easy to use, maybe just use
slack or something.
# Key Metrics
- Number of customers
- Questions answered per shift
- Hours of availability (24/7)
# Unique Value Proposition
## High-Level Concept
Direct-line support for your infrastructure and build code. Like monadfix.com for Nix stuff.
# Unfair Advantage
- first mover
# Channels
- write articles on:
- common solutions
- benefits of nix
- highlight nix tool
- highlight nix function or technique
# Customer Segments
- crypto companies
- ml companies
## Early Adopters
- startups, nix companies I know?
# Cost Structure
- hourly wages for staff
- infrastructure costs
- chat server via prosody
- errbot for common questions?
- jitsi video chat
- hosted chat room via conversejs.org or JSXC
- chat clients (Dino, iOS: Trillian)
# Revenue Streams
- $500 - $1500 monthly subscription for companies
- pair-programming sessions for added $150/hr
# Growth plan
## Unicorn Requirements
### Sales Penetration
## Support requirements
### Tech Infra
### Customer Support
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